Highams Park Florist Accessibility Statement

Our Commitment to Accessibility

Highams Park Florist is devoted to providing an inclusive and welcoming online experience for all our customers in Highams Park and beyond. We believe everyone, regardless of ability, should be able to browse, order, and enjoy our beautiful range of floral arrangements with ease. To make this possible, we have designed and continue to maintain our website to meet the recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

WCAG 2.1 AA Compliance

Our team follows the WCAG 2.1 AA guidelines, which set out extensive recommendations for making web content more accessible. By adhering to these standards, we strive to ensure that our website is usable by people of all abilities, including those using assistive technologies. This ongoing effort covers both new features and existing content, reviewed regularly to maintain compliance as digital accessibility evolves.

Screen Reader and Assistive Technology Compatibility

Highams Park Florist's website is designed to function seamlessly with leading screen readers and other assistive technologies. Our site structure, text content, images, and interactive elements include appropriate labels and alternative descriptions wherever possible. This enables customers who rely on spoken feedback or keyboard navigation to successfully browse products, access information, and place orders independently.

High Contrast and Readable Design

We understand that clear visibility is vital for an accessible browsing experience. That is why our website features high contrast colour palettes, legible fonts, and scalable text to support customers with low vision or visual impairments. These choices are especially important to create a comfortable online environment for everyone choosing their floral gifts from Highams Park Florist.

Accessible Ordering for Every Customer

Flowers mark life’s special occasions for all of us. Accessibility ensures that every customer in Highams Park has the opportunity to order from Highams Park Florist online—quickly, securely, and with confidence. Buttons, forms, and navigation have been optimised for keyboard use, while clear instructions and simple checkout steps help all visitors to complete their order without barriers.

Continuous Improvement and Testing

We regularly test our website using both automated tools and real-world feedback from users with different needs. Updates and enhancements are assessed for accessibility before launch to catch and fix any issues early. Our ongoing commitment is to deliver a website that respects and supports every customer's right to an accessible shopping experience.

Contact Us for Accessibility Support

If you experience any difficulty using the Highams Park Florist website, encounter areas that are not fully accessible, or have suggestions for how we can improve, we want to hear from you. Your feedback is invaluable in helping us maintain our commitment to accessibility for our Highams Park community. Please reach out via our contact form or visit our shop in person to let us know about any accessibility-related issues.

Thank you for choosing Highams Park Florist—we are proud to make beautiful flowers available online to everyone in our neighbourhood and beyond.